Disability insurance (DI) offers a critical safety net, replacing income if illness or injury prevents your clients from working. However, the underwriting process can sometimes be a hurdle for agents and clients.
The underwriting process is where the insurance company/underwriter assesses the risk of insuring an individual and evaluates various factors to determine the terms and premiums of the policy. As an agent, you should be able to explain this process to your clients clearly.
How to make the underwriting process easier for your client
- Gather documentation early: Assist your clients with obtaining necessary medical records authorization forms for their doctors.
- Simplify communication: Use clear and concise language when discussing the underwriting process and prepare responses for common concerns.
- Educate: Discuss the different types of DI (short-term and long-term) and how they can fit into your client’s overall financial plan.
- Advocate: Be their advocate throughout the process, answering questions and remaining a point of contact.
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